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Parts, Service & Customer Support

We do more than maintain equipment. We maintain relationships.
Our job is to make your job easier. This demands that we keep one step ahead through providing the ultimate service care. Always looking at new solutions to help you maximise operational productivity and reduce disruption.

It demands being smarter. Being that bit more proactive. And being more attentive as your work culture evolves. In short, it demands that we anticipate your needs and have the right solutions ready when you want them. Every time.

Flexible Options

Choice, of course, is essential. That’s why we offer you more service care options, most of which are flexible enough to accommodate every individual requirement.

From the complete outsourced solution of Total Fleet Maintenance (where every aspect of providing and caring for materials handling equipment becomes our responsibility) to attractive service care plans designed to make the tightest budget stretch that little bit further. Pacific Materials Handling service care covers it all.

Why risk buying inferior parts?

Pacific Materials Handling provides the ultimate heavy-duty materials handling equipment support for a  broad range of spare parts available for brands including Kalmar, Sennebogen, Genesis, Steelbro, Palfinger, Fuchs, Smag, GTS generators, Copex bailers, Smag grabs, Cummins and Deutz engines and much more. With over 50,000 lines of spare parts in our national system plus access to the Kalmar, Sennebogen, Genesis, Smag, Steelbro, Copex, GTS, Cummins and Deutz warehouses the range available to is enormous. Pacific Materials Handling also offers the ability to manufacture parts when the need arises within our skilled engineering workshops. The broad range of spare parts covers simple items such as switches, relays, fuses and solenoids to twist locks, motors pumps and cylinders.

We’ve built a reputation for high performance, top quality products supported by excellent service support that help businesses maximise efficiency and profitability. Our aim is to ensure that you achieve maximum machine uptime, so when you need the right part, at the right time, delivered by efficient and knowledgeable people, trust Pacific Materials Handling to provide you with an unbeatable service.

When you need a part in a hurry, talk to us. Pacific Materials handling has the largest range of genuine and aftermarket parts available for fast delivery. What’s more, you’ll save valuable time and frustration if you call us first. The Pacific Materials Handling parts team will help you identify precisely the right part and will  immediately tell you that it’s in stock and confirm a delivery time. So, always call Pacific Materials Handling first for all your genuine parts needs.

Next Day Delivery

Did you know that you can place your parts order up to 5pm each day for next day delivery to most parts of Australia! Just think about the cost of machine downtime if you are waiting for a less reliable source to deliver your parts.

Choice of service exchange items.

Pacific Materials Handling with OEM support stock a wide range of service exchange items, like engines, gearboxes and transmissions. They provide you with the option of saving money by providing a high quality reconditioned unit which is remanufactured to the highest standards. Contact us today for full details on the units currently in stock.

For further information on this product please call us on 1300 367 554